When you order a prescription online, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination.

Once you nominate a pharmacy:

  • you will no longer need to collect paper prescriptions from your GP surgery
  • your nominated pharmacy will receive your prescriptions until you change or remove your nomination
  • any outstanding prescriptions you have ordered may still arrive at your current nominated pharmacy

You can nominate a high street pharmacy in the NHS App. A high street pharmacy is where you collect your prescriptions in person. They may also deliver to your home.

Online-only pharmacies send your prescriptions to you in the post. To nominate an online-only pharmacy, you must register with the pharmacy through their website or contact them. It’s not possible to nominate an online-only pharmacy in the NHS App.