Appointments or Queries

In an emergency…. If you have chest pain, trouble breathing, a severe headache, sudden confusion, uncontrolled bleeding, vomiting blood, suicidal thoughts, or suspect a stroke, call an ambulance by dialing 999.

Appointments at St Luke’s Surgery:

For non-emergencies, request an appointment at St Luke’s Surgery. We offer online, face-to-face, video, telephone, and home visit options. Our Receptionists are trained to gather brief details about your medical issue to book you with the right clinician.

PLEASE USE ONE OF THE OPTIONS BELOW TO BOOK AN APPOINTMENT: 

1) ONLINE TRIAGE FORM  – (FOR NON-URGENT APPOINTMENTS ONLY. IN AN EMERGENCY, CALL 999 OR FOR SAME-DAY URGENT APPOINTMENTS, CALL 01922 775136) This quick online form lets you describe your medical issue, how long it’s been happening, and what treatments you’ve tried. You can also attach photos if needed. The practice will respond the same day. Remember, we’re closed on weekends and bank holidays. For urgent needs, please call Ournet at 01922 501999 or NHS 111.

2) PHONE US – 

Ournet Extended GP Access – Evenings & Weekends

More appointments are available at Darlaston Health Centre, Pinfold Health Centre, Broadway Medical Practice and Portland Medical Practice at these times:

Monday to Friday : 6:30pm – 9pm

Saturdays: 9am – 5pm

To book with Our net, call : 01922 501999

Our net services include:

• GP, Nurse Practitioner and Pharmacist appointments,
• Cervical Smear Screening
• Phlebotomy (Blood Tests)

3) WALK INTO THE PRACTICE – Speak with a receptionist face-to-face between 8am – 6:30pm, Monday – Friday.

4) DOWNLOAD THE NHS APP – Here, you can book appointments, request repeat prescriptions, view your medical record, learn about your health, and register as an organ donor.

Please let us know:

• If you prefer a specific doctor, nurse, or health professional.
• If you’d rather consult by phone, face-to-face, video call, or text/email.
• If you need an interpreter.
• If you have any other access or communication needs.

Home visits

Home Visits Home visits are for patients who cannot leave home due to severe medical conditions. To request a home visit, please call the practice as soon as possible. Home visits usually occur after 12pm

Cancelling or Changing your Appointment:

To cancel your appointment:

· Wse your NHS account (through the NHS website or NHS App). The NHS App can also be used for repeat prescriptions, viewing your medical record, showing vaccine status, obtaining a COVID Pass, health information, and organ donation registration.

· Call us on 01922 775136, Monday to Thursday 8am to 6.30pm, Friday 8am – 1pm or call Ournet on Fridays between 1pm – 6:30pm.

· Click on the link from your appointment reminder text message.

Local Chemist

Our late night chemist is at Asda Bloxwich, Woodhall Street, Bloxwich, Walsall, WS3 3JR. Hours are (Monday – Friday 7:00 – 23:00, Saturday 07:00-22:00, and Sunday 10:00-16:00. To view local chemist hours, visit: Find a Pharmacy