Contact Us

St Luke’s Surgery

ONLINE FORM: CLICK HERE 

TEL: 01922 775136

Address: St Luke’s Surgery, Pinfold Health Centre, Field Road, Bloxwich, Walsall, WS3 3JP

Get directions (opens in Google Maps)

The nearest train station to us is a 12 minute walk to Croxdene Avenue, Bloxwich.

The nearest bus stop is a 2 minute walk to High Street, Bloxwich

For more information on train or bus times.

Opening Times

Extended GP Access

GP appointments are available at Darlaston Health Centre, Pinfold Health Centre, Broadway Medical Practice and Portland Medical Practice during the following times:

Weekday evenings: 6:30pm -9pm

Weekends: 10am – 3pm (Excluding Darlaston Health Centre and Portland Medical Practice)

Bank Holidays: 11am – 1:30pm

Patients will only be seen if they have booked an appointment Tel: 01922 501999

This service is provided by OurNet Health Services.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Local Chemist

Our local late night chemist is at Asda Bloxwich, Woodhall Street, Bloxwich, Walsall, WS3 3JR (Monday – Friday 7:00 – 23:00 and Saturday 07:00-22:00 and Sunday 10:00-16:00. To view our local chemist opening times please visit: Find a Pharmacy

Accessibility

· Braille translation service

· Disabled parking

· Disabled WC

· Induction loop

· Signing service available

· Step free access

· Wheelchair access

Parking

· Car Parking

· Cycle parking

· Disabled parking

Commissioner Details

NHS Black Country Integrated Care Board is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall and Wolverhampton.

NHS Black Country Integrated Care Board,

Civic Centre,

St Peters Square,

Wolverhampton,

WV1 1SH

https://blackcountry.icb.nhs.uk/contact-us

Complaints, Comments and Suggestions

We try our best at St Luke’s Surgery to provide great care to our patients but we understand at times you may have a concern for complaint.

In the first instance please ask to speak to one of the Management Team were we will try to resolve your issue:

Tel: 01922 775136

If you feel you would rather not speak to us than please complete a Patient Complaint Form and return to us:

Email: clinicalinfo.m91647@nhs.net

Post: St Luke’s Surgery, Pinfold Health Centre, Field Road, Bloxwich, Walsall, WS3 3JP

Practice Complaints Leaflet

Complaint Form

If you have already contacted us or you feel you cannot approach us then you can speak to our commissioner. Please see below:

Time to Talk

Telephone: 0300 0120 281

Email: bcicb.time2talk@nhs.net

Post: Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH

If you have tried speaking to the practice and the Commissioner but you are not happy with our response you can also contact the Ombudsman:

Post: The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP,

Tel:    0345 0154033

Website: www.ombudsman.org.uk

WEBSITE FEEDBACK

If you would like to leave us some feedback about our practice website please use this link.